Policies

Clear guidelines for a safer, fairer marketplace.

Dibdaa is built around a community of buyers and sellers. Our policies explain how the marketplace works, what we expect from our users, and the steps we take to help encourage safe, fair and responsible buying and selling.

Please take a moment to review the policies and information relevant to you.

User Agreement
The terms that apply when you create an account, access or use Dibdaa, and buy or interact through the marketplace.

Privacy Notice
Learn what personal information Dibdaa collects, why we use it, how it may be shared and the choices you have regarding your information.

Seller Agreement
The additional terms that apply when you sell items, receive payments or use seller features on Dibdaa.

Seller Privacy Notice
Information about how personal information relating specifically to sellers, payments and seller services is handled.

Prohibited & Restricted Items
Find out what can and cannot be listed on Dibdaa and the rules designed to help maintain a responsible marketplace.

Account & Data Deletion
Learn how to request deletion of your Dibdaa account or eligible personal information, and what information may need to be retained for legal, transaction, security or other legitimate purposes.

Security Awareness
Practical guidance to help you buy, sell, communicate and transact more safely when using Dibdaa.

Resolution Centre
Learn what to do if something goes wrong with a transaction and how Dibdaa can help buyers and sellers work towards a resolution.

Working together for a better marketplace

Our policies and marketplace features are designed to help encourage responsible behaviour and provide buyers and sellers with useful protections and processes. They cannot eliminate every risk, so we encourage everyone to use good judgement, communicate through Dibdaa where possible and review the relevant information before completing a transaction.