Security Awareness
Security Awareness
At Dibdaa, the safety and security of our community is a top priority. We are committed to helping buyers and sellers trade confidently by promoting secure marketplace practices and increasing awareness of common online risks.
Stay Safe on Dibdaa
We encourage all users to follow these important security guidelines when using the platform:
Keep Communication on Dibdaa
Whenever possible, keep conversations, offers, and transactions within the Dibdaa platform to help maintain transparency and security.
Never Share Sensitive Information
Dibdaa will never ask for your password, OTP codes, or full payment card details through email, chat, phone calls, or social media.
Be Cautious of Suspicious Messages
Watch out for phishing emails, fake payment confirmations, or users requesting transactions outside the platform.
Use Secure Payment Methods
Only use approved payment methods available through Dibdaa. Avoid direct bank transfers or external payment requests unless specifically agreed and understood by both parties.
Verify Listings and Users
Carefully review product descriptions, seller profiles, ratings, photos, and pricing before completing a transaction.
Report Suspicious Activity
If you notice suspicious behaviour, fraudulent listings, scams, or policy violations, please report them to our support team immediately.
Account Security Tips
To help protect your account:
- Use a strong and unique password
- Enable two-factor authentication where available
- Do not share your login credentials
- Regularly review your account activity
Buyer & Seller Responsibility
While Dibdaa works to maintain a secure platform experience, users are responsible for exercising reasonable caution and judgment when buying, selling, communicating, and arranging collections or deliveries.
We continuously review and improve our security measures to help maintain a trusted marketplace environment for the entire Dibdaa community.