A Dibdaa Store gives you your own dedicated storefront within the Dibdaa marketplace. You can create your store identity, display your products in one place and have your own Dibdaa store URL, while your eligible listings can also appear across the main Dibdaa marketplace.

Any eligible Dibdaa user can create or upgrade to a Store. You don't need to be a large business to get started — Dibdaa Stores are designed for individuals, growing sellers and businesses that want their own dedicated storefront.

Yes. Dibdaa offers a free Store option for up to 5 active items. If you need more active listings, you can upgrade to one of the available paid Store plans.

Store plans are based on the number of active items you want to have in your Store at one time. Choose the plan that best suits the size of your Store and upgrade or downgrade as your needs change. Current plans and prices will be shown when you select or manage your Store subscription.

Paid Dibdaa Store plans are monthly subscriptions processed through Stripe and automatically renew each month until cancelled. Your subscription price and billing information will be shown before you subscribe.

Yes. You can cancel your paid Store subscription. Your paid Store benefits will continue until the end of the applicable subscription period, after which your Store will move to the applicable lower or free plan. Any listing limits or other conditions applicable to that plan will then apply.

Currently, your Dibdaa Store subscription covers the ordinary Dibdaa listing and selling features included with your plan, and Dibdaa does not charge an additional sales commission on those Store transactions. Any third-party charges, such as applicable delivery or payment-provider charges, are separate.

Your Store subscription does not give Dibdaa ownership of your products or sale proceeds. Transactions continue to use Dibdaa's applicable payment and wallet processes, and any applicable third-party payment charges may still apply.

Your Dibdaa Store gives you a dedicated online storefront where you can showcase your products and create your own store identity. Your Store can include your store name and logo, product catalogue, categories, About information and Contact information. You also receive your own dedicated Dibdaa Store web address, making it easy to share your Store directly with customers.

Yes. Eligible products listed in your Store can also appear on the main Dibdaa marketplace, giving buyers the opportunity to discover your items through Dibdaa as well as through your dedicated Store. Buyers can also use the Visit Seller Store option to view your storefront and other available items

Yes. Where available for the item and listing type, Store sellers can use Dibdaa's selling options, including Buy Now, Make Offer and Auctions.

Yes. Existing Dibdaa sellers can upgrade to a Store. Your Store works within the Dibdaa marketplace, allowing you to build your own storefront while continuing to benefit from visibility across Dibdaa.

Store sellers can use the delivery and collection options available through Dibdaa, including eligible services provided by our third-party delivery partners, currently Aramex and PostaPlus. Sellers may also offer their own delivery, free delivery or buyer collection where appropriate. Available options and any applicable charges depend on the listing and transaction.

Yes. The same Dibdaa 48-hour inspection process applies to eligible Store transactions. Buyers should inspect the item after receiving it and report an eligible issue within the applicable inspection period. This process is designed to support safer transactions but does not guarantee a particular outcome.

Buyers should first communicate with the Store seller through Dibdaa where appropriate. If the issue cannot be resolved, an eligible issue may be raised through the Dibdaa Resolution Center. The Store seller remains responsible for the products they sell and their obligations relating to the transaction. Dibdaa may help facilitate the resolution process in accordance with its applicable terms and policies.

The Store seller is responsible for their products, including the accuracy of listings, descriptions, photographs, pricing, condition, availability, fulfilment and compliance with applicable requirements. Dibdaa provides the marketplace and Store technology and supporting processes but does not operate the individual Store or own the products being offered by the seller.

Yes. Dibdaa Store sellers must follow Dibdaa's applicable marketplace rules and policies, including our Prohibited & Restricted Items Policy. Store sellers are also responsible for ensuring that the products they offer can legally be sold and that they comply with any applicable requirements.

No. A Dibdaa Store provides sellers with a dedicated storefront within the marketplace. It does not mean that Dibdaa guarantees or endorses the seller, their products or the outcome of a transaction. Dibdaa provides tools and processes designed to encourage a safer and more responsible marketplace.

Yes. Your Dibdaa Store has its own dedicated Dibdaa web address using your chosen Store name, for example mystore.dibdaa.ae. This gives you a dedicated storefront that you can share with customers while remaining part of the wider Dibdaa marketplace.

Yes. Customers can visit your dedicated Store, browse your available products and categories and purchase eligible items using the available Dibdaa transaction options. Eligible Store listings can also appear on the main Dibdaa marketplace, helping customers discover your products through both Dibdaa and your dedicated Store.